Data & Privacy

999r Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information 999r collects when you use our platform, how we use it, who we share it with and how we keep it safe. Please take a few minutes to read it — it is written in plain language without unnecessary legal jargon.

Last Updated: January 2026

How We Handle Your Data

The six core principles behind 999r's approach to your personal information

We Only Collect What We Need

999r only collects personal information that is necessary to provide you with our gaming and betting services. We do not collect data for its own sake — every piece of information we hold has a clear purpose tied to running your account or processing your transactions.

Your Data Is Kept Secure

All personal data is stored with appropriate technical and organisational security measures in place. Access to your data is restricted to staff and systems that genuinely need it. We do not leave your information lying around in insecure systems.

We Do Not Sell Your Data

999r does not sell, rent or trade your personal information to third-party marketers or data brokers. The information you provide to create and use your 999r account stays within the 999r platform ecosystem and is not passed on for commercial purposes.

You Can Access Your Data

You have the right to know what personal information 999r holds about you and to request corrections if anything is inaccurate. Contact 999r support to submit a data access request and the team will respond with the relevant information held in your account.

Payment Data Handled Carefully

When you deposit or withdraw using JazzCash, Easypaisa, Raast or bank transfer, your payment details are processed securely. 999r does not store full payment credentials on its own servers — sensitive payment data is handled by the relevant payment provider infrastructure.

Data Retention Has Limits

We do not keep your personal data indefinitely. Information is retained for as long as your account is active and for a reasonable period thereafter to meet legal and audit obligations. Once that period has passed, data is deleted or anonymised.

About This Policy

This Privacy Policy applies to all users of 999r, including the website at 999r.bar and the 999r mobile app. By registering an account or using the platform in any way, you agree to the data practices described in this policy. This policy should be read alongside the Terms and Conditions.

1 Introduction

999r takes the privacy of its players seriously. We understand that when you share personal information with us — whether during registration, making a deposit or contacting support — you are trusting us to handle that information responsibly. This policy is our commitment to being transparent about what we do with your data.

This policy covers all personal data collected in connection with the 999r platform, including data collected through the website, the mobile app and any communication channels such as live chat or email support. It applies to all players regardless of where in Pakistan they are located.

The information in this policy is written to be readable rather than purely legal. Where specific legal obligations apply, they are noted plainly. If you have any question about how your data is handled that is not answered here, contact 999r support and the team will provide clarification.

2 Data We Collect

999r collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information received from third parties such as payment providers during transaction processing.

Information You Provide Directly

  • Full name and date of birth (required for account registration and age verification)
  • Email address and mobile phone number
  • Residential address in Pakistan
  • Identity document details when verification is requested (e.g. CNIC number)
  • Payment account details (e.g. JazzCash mobile number, Easypaisa account, bank account number)
  • Any information you provide when contacting support, including chat transcripts and email content

Information Generated by Platform Use

  • Login timestamps and session duration
  • Device type, operating system and browser information
  • IP address and approximate location data derived from it
  • Pages visited and features accessed within the platform
  • Betting history, game activity and transaction records
  • Bonus usage and promotional activity

Information From Third Parties

  • Transaction confirmation data from JazzCash, Easypaisa, Raast and bank transfer providers
  • Identity verification results from third-party verification services when used
  • Fraud screening signals from payment processing partners

All data collected is used only for the purposes described in this policy. We do not purchase data lists or collect data about you from public sources without a clear legitimate reason tied to your account.

3 How We Use Your Data

The personal data 999r collects is used for the following purposes:

Purpose Data Used
Account creation and management Name, email, phone, date of birth, address
Age and identity verification Date of birth, CNIC details, name
Processing deposits and withdrawals Payment account details, transaction records
Fraud prevention and security IP address, device data, login records, transaction history
Customer support Account details, support communication history
Platform improvement Aggregated usage and behaviour data (anonymised)
Promotions and bonus management Account activity, deposit history, bonus usage
Responsible gaming monitoring Session activity, betting patterns, deposit frequency

We do not use your personal data to build profiles for sale to advertisers or third-party market ers. Any analysis of player behaviour is conducted internally for the sole purpose of improving the platform experience and managing responsible gaming obligations.

4 Data Sharing

999r does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

Payment Providers

When you make a deposit or withdrawal, relevant account and transaction details are shared with the payment provider handling the transaction — for example JazzCash, Easypaisa, Raast or your bank. This sharing is strictly necessary to process the payment and is governed by the payment provider's own privacy practices.

Identity Verification Services

Where 999r uses a third-party identity verification service to confirm your identity or age, your name, date of birth and document details may be shared with that service. This is done only when verification is required and is subject to the verification provider's data handling standards.

Live Casino Game Providers

When you access Live Casino games on 999r, a limited set of account information (such as a session identifier and stake amount) is shared with the third-party game provider to enable the game session. Personal details such as your full name or contact information are not passed to game providers beyond what is technically required for the session.

Legal and Regulatory Obligations

If 999r is required by a valid legal process or authority to disclose personal data, we will comply with that obligation. We will not voluntarily share personal data with law enforcement or government bodies beyond what is legally required.

Business Transfers

In the event of a merger, acquisition or transfer of assets involving 999r, your personal data may be transferred as part of that transaction. In such an event, the receiving entity would be required to honour the commitments made in this privacy policy.

No Data Sales — Ever

To be completely clear: 999r has never sold player data and does not intend to. Your personal information is not a commercial asset that we trade. It is operational information required to run your account and keep the platform secure.

5 Payment Data

Because 999r handles real-money transactions in PKR, payment data receives special attention in how it is managed. When you deposit using JazzCash, Easypaisa, Raast, bank transfer or another supported method, the transaction is processed through the payment provider's own secure infrastructure.

999r records the outcome of transactions — amounts deposited or withdrawn, timestamps, payment method type — but does not store your full payment credentials (such as your full bank account number or mobile wallet PIN) on 999r servers. Sensitive credential data is handled entirely within the payment provider's systems.

You are required to use payment methods registered in your own name. This is both a security measure and a condition of your account. Using a third-party payment account — even with that person's permission — is a breach of the Terms and Conditions and may result in the withdrawal being delayed or declined pending investigation.

Supported Payment Methods

999r supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets as displayed on the deposit and withdrawal pages. All transactions are in PKR.

6 Cookies and Tracking Technologies

999r uses cookies and similar technologies on its website and in the mobile app to make the platform work properly and to understand how it is being used. This section explains what cookies are used and why.

Essential Cookies

These cookies are required for the platform to function. They maintain your login session, remember your account preferences and ensure that security measures are active during your session. Without these cookies, the platform cannot work. These cannot be disabled.

Analytics Cookies

999r uses analytics tools to understand how players use the platform — which pages are visited most, where users encounter problems, and how the betting and gaming features are being used. This data is aggregated and used internally to improve the platform. It is not used to build individual profiles for advertising purposes.

Functional Cookies

These cookies remember your settings and preferences — such as your selected language or preferred sports — so that you do not have to re-enter them every time you visit. They improve your experience without collecting sensitive data.

Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies will prevent the 999r platform from working correctly. Disabling analytics or functional cookies may reduce the quality of your experience but will not prevent you from accessing your account.

7 Data Security

999r implements reasonable and appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure or destruction. These measures include encrypted data transmission (HTTPS), access controls that restrict which staff can view which data, regular security reviews and secure storage practices for sensitive information.

No system connected to the internet can be guaranteed to be completely secure. While 999r takes data security seriously and invests in maintaining strong protections, we cannot provide an absolute guarantee against every possible security risk. What we can commit to is that we take the security of your data as seriously as we take the security of your funds.

If you believe your 999r account has been accessed without your authorisation, contact support immediately. The team will take swift action to secure your account while the situation is investigated.

8 Data Retention

999r retains your personal data for as long as your account is active and for a reasonable period after account closure. The retention period is determined by the following considerations:

  • Transaction and financial records are retained for a period necessary to meet standard financial audit and record-keeping obligations.
  • Identity verification records are retained for as long as required by the verification process and any associated legal requirements.
  • Support communications are retained for a period that allows us to reference prior interactions if a dispute or query arises.
  • Betting and gaming history is retained as part of your account record and for responsible gaming monitoring purposes.

When the applicable retention period has passed, personal data is either securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised data may be retained in aggregate form for platform analytics indefinitely.

If you request account closure, your account will be closed and personal data handling will move into the retention phase described above. Data is not deleted immediately upon account closure due to the audit and legal obligations noted.

9 Your Rights

As a 999r player, you have the following rights in relation to your personal data:

  • Right to Access: You can request a copy of the personal data that 999r holds about you. Submit your request via support and the team will respond with your account data.
  • Right to Correction: If any personal data held about you is inaccurate or out of date, you can request that it be corrected. This includes your registered name, contact details and address.
  • Right to Deletion: You can request that your personal data be deleted. This request will be assessed against any legal or audit obligations that require certain data to be retained for a minimum period. Where deletion is possible, it will be carried out.
  • Right to Withdraw Consent: Where data processing is based on your consent, you can withdraw that consent at any time. Note that withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
  • Right to Restriction: In certain circumstances you can request that processing of your data be restricted while a complaint or query is resolved.

To exercise any of these rights, contact 999r support with your account details and a description of your request. The support team will process your request and respond within a reasonable timeframe.

10 Minors

999r is strictly an adults-only platform. The minimum age to register and use 999r is 18 years. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by someone under 18, that account will be suspended immediately and the personal data associated with it will be deleted following any mandatory retention period for age verification records.

If you believe that a minor has accessed or registered on 999r using falsified age information, please contact support. We take underage access very seriously and will act swiftly on any such report.

Under 18? This Platform Is Not For You

999r collects and processes personal data only from players who are 18 years of age or older. If you are under 18, do not register. If you are a parent or guardian concerned about a minor accessing this type of platform, please use parental control tools available through your device or internet service provider.

11 Changes to This Privacy Policy

999r may update this Privacy Policy from time to time as the platform evolves or as legal and operational requirements change. When updates are made, the revised policy will be published on this page with a new effective date at the top.

For significant changes that materially affect how your data is used, 999r will make reasonable efforts to notify active players — for example through an in-platform notice or an email to your registered address. For minor clarifications, the updated policy will simply be posted without specific notification.

Your continued use of the 999r platform after an updated Privacy Policy is posted constitutes your acceptance of the revised terms. If you do not agree with an updated policy, stop using the platform and contact support to discuss the closure of your account.

12 Contact and Data Queries

If you have any questions, concerns or requests relating to this Privacy Policy or the way 999r handles your personal data, please reach out to the 999r support team. The team handles data access requests, correction requests and privacy complaints and will respond to you as quickly as possible.

You can contact the 999r support team through the live chat feature available on the platform, or by emailing the support address shown in the footer of this page. Please include your registered account email and a clear description of your query so the team can assist you efficiently.

If you have visited the FAQ page and still have unresolved questions about your privacy on 999r, support is the right next step. The FAQ page also covers common questions about account management, deposits and withdrawals which may address related concerns.

Related Policies

This Privacy Policy works alongside the Terms and Conditions and the Responsible Gaming page. Reading all three gives you a complete picture of how 999r operates and how your data and account are managed.

Your Privacy Is Protected — Start Playing

Now that you know how 999r handles your data, go ahead and create your account. Bet on Cricket, PSL and T20, enjoy Live Casino, and deposit securely in PKR with JazzCash, Easypaisa or Raast.

Data Protected
No Data Sales
PKR Payments
18+ Only